Get in Touch
Have questions about LowkeyGenius? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
ricky@lowkeygenius.me
We typically respond within 24 hours
Phone
+82 (10) 7205-1611
Mon-Fri, 9AM-6PM KST
Office
이든엔스폐이스
Dongtan Techno Valley, 18467
South Korea
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Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Send us a message above.
How do I get started with LowkeyGenius?
Simply create a free account and you can immediately start generating your first course. No credit card required for the free plan.
What file formats do you support?
We support PDF, DOCX, TXT files, and YouTube video URLs. You can also generate courses from scratch using our AI chat interface.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period.
How does the marketplace work?
Create and publish courses to earn revenue. Set prices between $1-$5, and you keep 70% of each sale while we handle payment processing.
Is my data secure?
Absolutely. We use enterprise-grade security with encryption, secure authentication, and regular security audits to protect your data.
Do you offer enterprise plans?
Yes! Contact us for custom enterprise solutions with unlimited course generation, dedicated support, and custom integrations.